Userlike
Userlike : Reviews, Pricing, Features & Alternatives
$29.00
Userlike is a Live Chat Software. Price : $29 (free trial available). Review Userlike : Overview & Pricing
Userlike Overview : Features, Pricing, Reviews & Alternatives
Userlike is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Userlike is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Service, Mobility, Customer Experience, Customer Communications Management, eCommerce, Live Chat …
Userlike price starts from $ 29 per user and per month (free trial available).
Live chat software for website and messaging support. Be there when your customers need you most.
The ideal real-time chat platform
What is Userlike ?
Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between internal team members, customers, and employees. This software integrates website chat with mobile messaging and provides a better method of communication with customers. Businesses can chat with their customers, agents, and employees through their website by connecting their chat box and automating parts of their customer interactions. Userlike software promises to secure your customer information with its unique data privacy options. It includes advanced features including custom chat behavior, chat box, team management features, built-in chat panel, comments, and custom layout templates. Additionally, User Like also offers analytics and reporting features that allow users to track KPIs. It allows companies to access the platform from different mobile devices such as smartphones and tablets. Plus, via Slack or email, the built-in support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects questions. Businesses can increase conversion rates and build loyal customer relationships through excellent online customer service with a free, open source, subscription-based pricing strategy.
Your clients can be anywhere. Whether they’re browsing from their computer, relaxing on the couch with their tablet, or sitting on the bus with their smartphone, Userlike ensures the perfect live chat experience on all devices.
Advantages of Userlike
Thousands of businesses trust Userlike to send messages to their customers. From small and medium-sized companies to market leaders like Lufthansa, BMW Porsche and many more. Start chatting today with our free forever plan.
Live chat customer support software provider. The company enables customer support on websites and mobile apps. It also offers various features such as widget customization, chat commands, CRM integration, and co-browsing.
Live chat for website and email support. Be there when your customers need you most. Userlike opens the channels to the heart of your customers. Send messages to your customers in real time through your website, Facebook Messenger or Telegram. Your clients can be anywhere. Whether you’re browsing at your desk, lounging on the couch with your tablet, or sitting on the bus with your smartphone, Userlike ensures the best live chat experience.
Live chat for website and email support. Be there when your customers need you most. Userlike opens the channels to the heart of your customers. Send messages to your customers in real time through your website, Facebook Messenger or Telegram. Your clients can be anywhere. Whether you’re browsing at your desk, lounging on the couch with your tablet, or sitting on the bus with your smartphone, Userlike ensures the best live chat experience.
It is a live chat software that allows its users to connect with their support operators when they need it most, when they are browsing your product pages and have a question. Increase customer satisfaction and increase conversion by enabling a faster, more personal way to connect with your website visitors.
Get a quick overview of Userlike: the chat panel, dashboard, and chat widget. Looking for a way to chat with your customers? Visit Userlike for web and email support: Userlike is a live chat software for web and mobile support. Live chat has become one of the most popular ways for customers to contact support, and Userlike makes sure any website uses it.
Userlike… Read more
Works on virtually all websites
Userlike helps you identify the needs of visitors. It enables exceptional customer service that is rewarded with higher conversion rates. Start talking to your website visitors now and increase your online sales.
Userlike Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Userlike, and as you may have guessed from the title, this review will tell you more about Userlike’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Userlike Pros : Key Benefits
– create satisfied and loyal customers
– Trading tools integrations
– Reduce the number of phone calls and emails
– mobile optimized
– Increase your conversion rate by 20%
– Get customer insights with chat surveys
– chatbot
– Understand your customers better
– Connect Userlike to your technology stack, like Pipedrive, Salesforce and more
– Analytical
Userlike Cons
– Con : Custom integrations can come at a price.
Userlike Features
Here is the list of the main features of this computer software :
– Reporting – Reports
– Detailed statistics
– Tracking – Tracking
– Workflow
– Proactive discussion
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Management of a website
– Visit statistics
– Visitor statistics
– Screen recording – screenshot
– CRM
– Customer profile management
– Visitor management
– Personalization
– Authentication
– Data encryption
Main function & Pro Features
– Reporting – Reports
– Detailed statistics
– Tracking – Tracking
– Workflow
– Proactive discussion
– Offline Messaging – Offline Mode
– Instant messaging – chat
– Messaging can be integrated into a website
– Canned responses – pre-recorded
– Transfer between operators
– Management of a website
– Visit statistics
– Visitor statistics
– Screen recording – screenshot
– CRM
– Customer profile management
– Visitor management
– Personalization
– Authentication
– Data encryption
Userlike Integrations
Userlike integrates with more than 16 applications & plugins like Google Analytics, Facebook and Base CRM (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Userlike integrations
– Base CRM
– Facebook
– Google Analytics
– HubSpot
– Salesforce
– Slack
– Zendesk
Userlike Pricing
The Userlike pricing plan starts from $ 29 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Userlike offers several pricing plans :
– Free : $ 0,00 per user / per month
– Team : $ 29,00 per user / per month
– Corporate : $ 99,00 per user / per month
– Business : $ 299,00 per user / per month
– Flex : –
| Free | Team | Corporate | Business | Flex |
| $0,00 | $29,00 | $99,00 | $299,00 | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Userlike Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 29,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Userlike is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
userlike is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Mobile Web).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Mobile Web
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, Russian, Finnish, Swedish, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Userlike ?
This software package is tailored to business needs : Small and Medium companies, Medium companies (Turnover : – $50 million) in countries like USA, Swiss …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Retail business, Software …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Sage, Lufthansa, Nivea, Trivago, Continental, Allianz, Docmorris …
Awards & Recognitions
This tech company won several customer review awards from comparison websites, like Leader in Live Chat software, and Highly Rated Live Chat software .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Userlike Screenshots & Images : UI, dashboard …
Userlike Business Software Pricing
Userlike Features & Overview
Userlike Screenshot
Userlike Screenshot
Videos
Video #1
Video #2
Userlike Reviews
Here is our opinion on Userlike : this is an excellent live chat software to trust .
Userlike User Reviews & Ratings
Online and customer reviews of Userlike software are quite plentiful and overall very positive :
Overall rating : 4,7/5
Value for money : 4,3/5
Functionality : 4,4/5
Usefulness : 4,5/5
Ease of use : 4,5/5
User rating Excellent : 66%
User rating Very Good : 33%
User rating Average : 3%
User rating Poor : 1%
User rating Terrible : 0%
Easy to use Get up and running in 3 minutes.
Popularity on social networks : 5573 followers on Twitter
Your Customer Review on Userlike
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Userlike ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by USERLIKE, Inc. (@userlike on Twitter)
About Userlike: Userlike helps you identify the needs of visitors. It enables excellent customer service that is rewarded with higher conversion rates. Start talking to your website visitors now and increase online sales.
HQ location : Germany
Founded in 2011 by Timoor Taufig
Total revenue : $2.5M
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software (Open Source software)
Schema : SoftwareApplication > BusinessApplication
Tags : Messaging Chat | Cat | Custom design | Group organization | Feedback: Mobile support | Analytics | textiles | Clothing – Clothing | Fashion – Accessories | ecommerce …
Website : visit userlike.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Userlike is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Userlike Alternatives
If you’re understanding the drawbacks and you’re looking for a Userlike alternative, there are more than 66 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Userlike Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| USERLIKE | $90 | Per month / user | Yes |
| ZENDESK TALK | $9 | Per month / user | Yes |
| ZENDESK CHAT | $19 | Per month / user | No |
| TAWK.TO | $ | Per month / user | No |
| LIVECHAT | $16 | Per month / user | Yes |
| INTERCOM | $59 | Per month / user | No |
| JIVOCHAT | $13 | Per month / user | Yes |
| CRISP | $25 | Per month / user | Yes |
| OLARK | $ | Per month / user | Yes |
| FRESHDESK MESSAGING (FORMERLY FRESHCHAT) | $999 | Per month / user | Yes |
Top 10 Alternatives & Competitors to Userlike
– Tidio
– LiveChat
– Zendesk
– Drift
– Intercom
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
Free Alternatives to Userlike
– tawk.to
– JivoChat
– Crisp
SaaS alternatives
LiveChat : LiveChat provides a live chat application with web analytics and support features, allowing online businesses to communicate with visitors in real time.
Olark : Olark is a lightweight tool for chatting with your website visitors using your existing instant messaging client. Visitors to your website appear as friends on your friends list, their messages appear as instant messages.
Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.
tawk.to : It is a live chat messaging and support application that focuses on successful communication between businesses and their customers.
Zopim : Zopim focuses on meeting the needs of web users that have not been met by other chat solutions: the need for usability, convenience, and design simplicity.
You can also take a look at other business apps, like our Docebo review and our eFileCabinet review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Userlike when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
