KnowledgeDesk
KnowledgeDesk : Reviews, Pricing, Features & Alternatives
KnowledgeDesk is an IT Service Management (ITSM) (free trial available). Review KnowledgeDesk : Overview & Pricing
KnowledgeDesk Overview : Features, Pricing, Reviews & Alternatives
KnowledgeDesk is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.
KnowledgeDesk is listed as a IT Service Management (ITSM) and IT Support for companies and is used for IT & Security, IT Service Management (ITSM) …
KnowledgeDesk prices are available on demand (free trial available).
Knowledgedesk is a practical knowledge-centric service (Kcs) and information technology infrastructure library (Itil) approach to capturing and reusing organizational knowledge.
What is KnowledgeDesk ?
Service Management Software… Redefined A Practical Approach to Knowledge Centered Service (KCS) and Information Technology Infrastructure Library (ITIL) KnowledgeDesk uses a new practical approach to Knowledge Centered Service (KCS) ) and ITIL in an easy-to-use format. and cost-effective cloud-based software solution. We call this knowledge-centric service management.
KnowledgeDesk Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is KnowledgeDesk, and as you may have guessed from the title, this review will tell you more about KnowledgeDesk’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
KnowledgeDesk Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
KnowledgeDesk Cons
– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
KnowledgeDesk Features
Here is the list of the main features of this computer software :
– Data Export
– Password & Access Management
– Batch Permissions & Access
– Multi-User
– Customer Management
– Organization Management
Main function & Pro Features
– Cloud Services
KnowledgeDesk Integrations
KnowledgeDesk may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
KnowledgeDesk Pricing
The KnowledgeDesk pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
KnowledgeDesk offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
KnowledgeDesk is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
knowledgedesk is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : …
Hotline : Yes
Training options : …
Industry & Customers
Who use KnowledgeDesk ?
This software package is tailored to business needs : Public Administration, Large Companys, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)
KnowledgeDesk Screenshots & Images : UI, dashboard …
KnowledgeDesk Business Software Pricing
KnowledgeDesk Features & Overview
KnowledgeDesk Screenshot
Videos
This video is no longer available
KnowledgeDesk Reviews
Here is our opinion on KnowledgeDesk : this is an innovative it service management (itsm) to experiment .
KnowledgeDesk User Reviews & Ratings
Online and customer reviews of KnowledgeDesk software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on KnowledgeDesk
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend KnowledgeDesk ? What is your likelihood to renew ?
FAQs
Why use a IT Service Management (ITSM) ?
IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.
Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 .
IT Service Management (ITSM) Review
Company details
Developed by FILESTRING, Inc.
HQ location : USA
Founded by Giang Ngo
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on KnowledgeDesk is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
KnowledgeDesk Alternatives
If you’re understanding the drawbacks and you’re looking for a KnowledgeDesk alternative, there are more than 6 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to KnowledgeDesk
– Jira Service Desk
– ServiceDesk Plus
– Datto RMM
– Freshservice
– ServiceNow
– Feedio
You can also take a look at other business apps, like our Firstparty review and our ICS CyberVision review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to KnowledgeDesk when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
