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Jive : Reviews, Pricing, Features & Alternatives

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Jive is a Live Chat Software. Price : $5. Review Jive : Overview & Pricing

8.8 Expert Score
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Jive Overview : Features, Pricing, Reviews & Alternatives

Jive is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Jive is listed as a Live Chat Software and Collaboration Software for companies and is used for Knowledge Management, Social CRM Tools, Intranet, Employee Communication Tools …

Jive price starts from $ 5 per user and per month .

Jive’s Hosted VoIP Unified Communications Platform is a business phone system for any business. Welcome to unified communications in the cloud.

Jive is an integrated platform that helps companies improve communication and collaboration across the enterprise.

What is Jive ?

Jive is a next-generation intranet and collaboration hub, where employees come together to find information, share knowledge, and work together. It is a secure out-of-the-box solution with comprehensive functionality for a wide range of use cases, including news and corporate communications; department portals; employee support; integration; team, group and department collaboration; and knowledge retention and discovery.

Jive is a social enterprise. This makes it easy to socialize your business processes and bring employees together.

Jive is considered a pioneer and innovator in the social CRM market. In fact, the company was recently positioned in the Leaders quadrant of the Gartner Magic Quadrant for Social CRM. Jive offers a state-of-the-art social commerce platform that enables companies to create internal social communities designed to enhance employee teamwork and collaboration, as well as external social networks designed to improve customer service and communication. Jive’s platform easily integrates with your existing business software, while out-of-the-box applications make it easy to get started.

What is Jive? Jive is one of the most widely used social collaboration solutions that enables senior executives, team members, and other stakeholders to connect with each other in a business environment. It is packed with many advanced capabilities and features designed to help companies achieve strategic alignment as well as dramatically improve the collective and individual productivity of teams and workers. Jive can offer users unparalleled flexibility to work and deliver through its ability to integrate with leading business systems and applications. It can fit perfectly into any business ecosystem. It also comes with integrated mobile apps that connect users with their teams and departments. In this way, data can be accessed more easily, the latest updates are received in a timely manner, and collaboration and communication can be achieved even outside the office. It offers a quote-based pricing system that is a flexible way to avail its services and has features tailored to each company’s specific needs and budget.

Jive is the leading provider of modern business communication and collaboration solutions. Our products apply powerful technology that helps employees, partners and customers work better together. Within companies, Jive-powered enterprise networks dramatically improve employee productivity, alignment, and innovation. Externally, Jive supports vibrant customer and partner communities that drive higher sales, better service and higher satisfaction.

Jive Review

Jive Review : Pros & Cons

Pros & Cons

When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Jive, and as you may have guessed from the title, this review will tell you more about Jive’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Jive Pros : Key Benefits

– Jive’s revolutionary PeopleGraph technology maps the relationships between people, content, and activities to facilitate seamless collaboration at all levels.

– Enterprise Search lets you instantly find people, content, anything, on Jive and connected systems, with just a few keystrokes.

– Deep two-way integrations bring information, conversations, and activities from external systems together in one organized space where everything is easy to access, share, and collaborate on.

– Choose from beautiful out-of-the-box pages and sites for key processes like employee onboarding, sales enablement, HR portal, IT help desk and more. Business users can set up and launch their own spaces in minutes without help from IT

– Advanced analytics provide unprecedented insights into your organization, people, and processes.

Jive Cons

– Con : Custom integrations can come at a price.
 

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Jive Features

Here is the list of the main features of this computer software :

– CRM
– @mentions
– API
– Action Management
– Activity Dashboard
– Activity/News Feed
– Alerts/Notifications
– Benchmarking
– Blogs
– Brainstorming
– Calendar Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Contact Database
– Contact Management
– Content Library
– Content Management
– Customizable Branding

Main function & Pro Features

– CRM
– @mentions
– API
– Action Management
– Activity Dashboard
– Activity/News Feed
– Alerts/Notifications
– Benchmarking
– Blogs
– Brainstorming
– Calendar Management
– Chat/Messaging
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Contact Database
– Contact Management
– Content Library
– Content Management
– Customizable Branding

Jive Integrations

Jive integrates with more than 26 applications & plugins like Highspot, Sprinklr and Hornbill (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Jive integrations

– Google Drive
– Google Docs
– Dropbox Business
– Microsoft 365
– Gmail
– Salesforce Sales Cloud
– Evernote Teams
– Webex
– Box
– Microsoft SharePoint
– Lucidchart
– Facebook for Business
– LinkedIn for Business
– Wrike
– Twitter
– Cisco Jabber
– Microsoft Outlook
– Chronus
– Conga Contracts
– Qmarkets Idea Management

Jive Pricing

The Jive pricing plan starts from $ 5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Jive offers several pricing plans :

– Free Trial : $ 5,00 per user / per month
– Start : $ 9,00 per user / per month
– Professional : $ 16,00 per user / per month
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$5,00 $9,00 $16,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 5,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Jive is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

jive is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Spanish, French, German, French, Dutch, Spanish …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use Jive ?

This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …

This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : Grazitti, Apple, Intel, T-Mobile, Vmware, Hewlett-Packard, Citrix Systems …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Public Administration …)

Jive Screenshots & Images : UI, dashboard …

Jive Review

Jive Business Software Pricing

Jive Features

Jive Features & Overview

Jive Screenshot

Jive Screenshot

Jive Screenshot

Jive Screenshot

Videos

Video #1

YouTube video

 
Video #2

YouTube video

 

Jive Reviews

Here is our opinion on Jive : this is a very popular live chat software to advise .

Jive User Reviews & Ratings

Online and customer reviews of Jive software are quite plentiful and overall very positive :

Overall rating : 4,4/5

Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

The main benefits of Jive are its extensive capabilities, its complete collaboration solution and its ability to extend its functionality through mobile and external integrations.

Popularity on social networks : 19000 followers on Twitter

Your Customer Review on Jive

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Jive ? What is your likelihood to renew ?
 

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FAQs

Why use a Live Chat Software ?

Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.

According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)

Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support

Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms

Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.

Live Chat Software Review

Live Chat Software Review

Company details

Developed by JIVE SOFTWARE, Inc. (@getjive on Twitter)
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit jivesoftware.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Jive is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Jive Alternatives

If you’re understanding the drawbacks and you’re looking for a Jive alternative, there are more than 50 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Jive

– Bitrix24
– Axero
– Jostle
– Blink
– Speakap
– Reve Chat
– Tailai
– Drift
– Olark
– Optimails

You can also take a look at other business apps, like our TargetBay review and our Arcade review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to Jive when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Live Chat Software

 

8.8Expert Score
Jive Review
Jive is a very popular live chat SaaS software to advise for your company or business.
Ease of use
8.8
Functionnality
7.8
Integrations
7.8
Customer support
7.8
Value for money
7.8
PROS
  • Jive's revolutionary PeopleGraph technology maps the relationships between people, content, and activities to facilitate seamless collaboration at all levels.
CONS
  • Custom integrations can come at a price
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