ICE Chat
ICE Chat : Reviews, Pricing, Features & Alternatives
$45.00
ICE Chat is a Live Chat Software. Price : $45 (free trial available). Review ICE Chat : Overview & Pricing
ICE Chat Overview : Features, Pricing, Reviews & Alternatives
ICE Chat is a Live Chat Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
ICE Chat is listed as a Live Chat Software and Collaboration Software for companies and is used for Customer Engagement …
ICE Chat price starts from $ 45 per user and per month (free trial available).
Ice Chat is a feature packed solution to meet standard needs covering all operational aspects while having a rich web GUI.
What is ICE Chat ?
Examining the ever-changing demands and needs of ever-changing business models with different industry verticals, Etech Technology Solution designed Integrated Customer Engagement Chat (ICE). This solution has been intelligently designed to address the needs of today’s challenges that can help organizations grow their business as well as meet the demands of their customers. If you are looking for a solution that helps you communicate with your website visitors with instant and fast interaction, any day, any time, ICE’s click-to-chat software is an ideal solution.
ICE Chat (for Integrated Customer Engagement) from Etech Global Services in Nacogdoches, Texas is a live chat tool.
ICE Chat Review : Pros & Cons
Pros & Cons
When it comes to finding the right Live Chat tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is ICE Chat, and as you may have guessed from the title, this review will tell you more about ICE Chat’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
ICE Chat Pros : Key Benefits
– Easy integration with your website
– Browser-based application
– Automatic distribution of discussions
– Website traffic analysis
– Chat transfer to another operator/department/skill
– informative reports
– proactive talk
– Survey management (pre-chat survey, exit survey, operator survey and offline survey)
– chat transcripts
– Online conversion tracking
ICE Chat Cons
– Con : Not always the cheapest option : Live Chat Software average cost is $ 31,24 .
– Con : Custom integrations can come at a price.
ICE Chat Features
Here is the list of the main features of this computer software :
– API
– Chat
– Dashboard
– Data Visualization
– Notifications
– Click-to-Dial
– Batch Permissions & Access
– Data Export
– Email Integration
– Customer Management
– Data Import
– External Integrations
– Multi-User
Main function & Pro Features
– Cloud Services
ICE Chat Integrations
ICE Chat may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
ICE Chat Pricing
The ICE Chat pricing plan starts from $ 45 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
ICE Chat offers several pricing plans :
– Premium : $ 45,00 per user / per month
– Ultimate : $ 65,00 per user / per month
– Professional : –
– Enterprise : –
– Premium : –
| Premium | Ultimate | Professional | Enterprise | Premium |
| $45,00 | $65,00 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 45,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
ICE Chat is a cloud-based Live Chat platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
ice-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use ICE Chat ?
This software package is tailored to business needs : Public Administration, Entrepreneur, Large Companys …
This web-based application is recommended for trades : Purchasing, Administrative, PR, Accounting …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
ICE Chat Screenshots & Images : UI, dashboard …
ICE Chat Business Software Pricing
ICE Chat Features & Overview
ICE Chat Screenshot
Videos
Video #1
ICE Chat Reviews
Here is our opinion on ICE Chat : this is a well known live chat software to investigate .
ICE Chat User Reviews & Ratings
Online and customer reviews of ICE Chat software are quite plentiful and overall postitive :
Overall rating : 3,6/5
Value for money : 3,6/5
Functionality : 3,6/5
Usefulness : 3,6/5
Ease of use : 3,6/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on ICE Chat
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend ICE Chat ? What is your likelihood to renew ?
FAQs
Why use a Live Chat Software ?
Instant messaging software (live chat) helps create a communication channel that allows customers and businesses to converse in real time directly on a business’s website. It usually appears as a small box or window on the page. Instant messaging software (live chat) makes it possible to chat online, between employees, or between employees and customers.
According to various sources, most used business software are : Drift (market share : 3,70%), Smartsupp (2,20%), Provide Support (1,00%), Crisp (0,90%), Clickdesk (0,80%), Kayako (0,60%), HipChat (0,60%), LiveHelpNow (0,50%), Userlike (0,40%), Bontact (0,40%), ManageEngine ServiceDesk Plus (0,30%), Heybubble (0,10%), MangoApps (0,10%), Userecho (0,10%), Mattermost (0,10%)
Main functions are : Ticketing, File sharing, Co-browsing, Surveys and comments, Transcripts by email, Mobile support
Main characteristics are : Messaging Chat, asterisk, business sms, call forwarding, call recording, call tracking, communications, conferencing, dedicated phone number, messaging, ivr, developer tools, sms automation, sms api, sms alerts, sip, send sms, receive sms online, pbx, sdk messaging, api, Operator, Services, Telecommunications, Telecommunications, Btob, Api, Call, Toolbox, Sms
Live Chat Software Average Price : from $ 2,00 to $ 95,00 with an average price of $ 31,24 . We have identified more than 238 competitors on the market.
Live Chat Software Review
Company details
Developed by ICE, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software > Live Chat Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit enterice.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on ICE Chat is independent in order to highlight the strengths and weaknesses of this Live Chat Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
ICE Chat Alternatives
If you’re understanding the drawbacks and you’re looking for a ICE Chat alternative, there are more than 51 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to ICE Chat
– Zoho SalesIQ
– Intercom
– ProProfs Chat
– LiveChat
– Smartsupp
– Chatra
– Reve Chat
– Tailai
– Drift
– Olark
You can also take a look at other business apps, like our AxidoBox review and our Audience Performer review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Live Chat Software compare to ICE Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
