Helpwise
Helpwise : Reviews, Pricing, Features & Alternatives
$83.00
Helpwise is a Collaboration Software. Price : $83 (free trial available). Review Helpwise : Overview & Pricing
Helpwise Overview : Features, Pricing, Reviews & Alternatives
Helpwise is a Collaboration Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Helpwise is listed as a Collaboration Software and Collaboration & Productivity Software for companies and is used for Business Tools, Collaboration, Team Inbox É …
Helpwise price starts from $ 83,25 per user and per month (free trial available).
Shared inbox and email collaboration tool for businesses
Solve specific customer queries on the go
Turn customer inquiries into customer satisfaction
What is Helpwise ?
Helpwise is a shared inbox, help center, and live chat monitoring software that helps businesses efficiently resolve customer-generated queries. Businesses can use the portal in particular to streamline consumer-based communications while on the go. They can rely on shared Whatsapp inboxes, SMS, emails, social media accounts, and website widgets to collaborate easily. Large teams can share the entire workload among different members. They can also tag, chat and assign tasks to individual members conveniently. Its simple interface helps users to automatically acquire leads, monitor sales and provide the relevant support accordingly. Other built-in features available in Helpwise help businesses with key metric tracking, shared inbox, seamless cross-team collaboration, and tight integration with external business tools. Businesses associated with industries such as insurance, real estate, legal, logistics, SaaS, customer service and many more benefit precisely. Its integrated suite of products is like Facebook Team Inbox, Whatsapp Team Inbox, Forms, Knowledge Base, CSAT, etc.
This is a shared inbox for team emails like help@, jobs@, sales@, etc. Say goodbye to email chaos and supercharge your team’s inboxes. With built-in collision detection and collaboration features, team members can easily share email loads and respond to customer inquiries faster.
Helpwise is a shared inbox solution for teams of most sizes looking to increase collaboration and provide faster, better customer service.
Helpwise Shared Inbox provides separate logins for the same business email, allowing you to easily share the workload, assign emails to the right people, implement automation into your email workflow and Easily track performance and other metrics. By using Helpwise’s shared inbox, not only will your team be highly productive, but clients or prospects will receive your responses quickly. More chaos. Period. Emails, SMS, WhatsApp messages, social media messages or live chat – manage all customer conversations from a single shared inbox. Make it easier for your team to make your customers happier.
Helpwise Review : Pros & Cons
Pros & Cons
When it comes to finding the right Collaboration tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Helpwise, and as you may have guessed from the title, this review will tell you more about Helpwise’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Helpwise Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Helpwise Cons
– Con : Not always the cheapest option : Collaboration Software average cost is $ 80,9 .
– Con : Custom integrations can come at a price.
Helpwise Features
Here is the list of the main features of this computer software :
– Collaborate on email responses with attribution and chat options within a thread, and respond to your customers faster.
– Best for: Support and sales teams managing email accounts shared like help@, sales@ and info@
– Create recorded email responses and use the knowledge base to answer common customer queries.
– Automate integrations and workflow to save time and increase productivity .
– Cloud Services
– Customer Success Features
– Help Desk Features
– Live Chat Features
– Self-Service Portal
– Alerts/Notifications
– Knowledge Base
– Escalation
– Live Chat
– Feedback Management
– Customer Service Features
– Help Desk
– Account Management
– Customer Lifecycle Management
– Alert/Notification
– Operations Management
Main function & Pro Features
– Collaborate on email responses with attribution and chat options within a thread, and respond to your customers faster.
– Best for: Support and sales teams managing email accounts shared like help@, sales@ and info@
– Create recorded email responses and use the knowledge base to answer common customer queries.
– Automate integrations and workflow to save time and increase productivity .
– Cloud Services
– Customer Success Features
– Help Desk Features
– Live Chat Features
– Self-Service Portal
– Alerts/Notifications
– Knowledge Base
– Escalation
– Live Chat
– Feedback Management
– Customer Service Features
– Help Desk
– Account Management
– Customer Lifecycle Management
– Alert/Notification
– Operations Management
Helpwise Integrations
Helpwise integrates with more than 2 applications & plugins like Front and Zapier (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Helpwise integrations
– Front
– Zapier
Helpwise Pricing
The Helpwise pricing plan starts from $ 83,25 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Helpwise offers several pricing plans :
– Free Forever : $ 0,00 per user / per month
– Standard : $ 83,25 per user / per month
– Premium : –
– Enterprise : –
– Premium : –
| Free Forever | Standard | Premium | Enterprise | Premium |
| $0,00 | $83,25 | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Helpwise Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 83,25
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Helpwise is a cloud-based Collaboration platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
helpwise is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use Helpwise ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Shop Manager, Small Company, Medium Company …)
Helpwise Screenshots & Images : UI, dashboard …
Helpwise Business Software Pricing
Helpwise Features & Overview
Helpwise Screenshot
Videos
Video #1
Video #2
Helpwise Reviews
Here is our opinion on Helpwise : this is a great collaboration software to trust .
Helpwise User Reviews & Ratings
Online and customer reviews of Helpwise software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 5/5
Functionality : 5/5
Usefulness : 5/5
Ease of use : 5/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 376 followers on LinkedIn
Your Customer Review on Helpwise
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Helpwise ? What is your likelihood to renew ?
FAQs
Why use a Collaboration Software ?
Collaborative software allows several users to communicate, meet and coordinate with each other to facilitate group work. Among other things, the software facilitates the exchange of messages between individuals using email, instant messaging (IM), voice/video calls, and chat threads. It also facilitates document sharing and management by allowing different users to work on the same set of files simultaneously and update them in real time.
According to various sources, most used business software are : Exchange Online (market share : 68,10%), TeamViewer (31,80%), Microsoft SharePoint (22,60%), Adobe Connect (20,50%), Skype (13,80%), Zoom (10,70%), Workplace by Facebook (9,70%), IBM Connections (9,50%), Schedulicity (7,70%), Calendly (7,50%), Adobe EchoSign (5,20%), CommVault (4,10%), Drift (3,70%), Microsoft Outlook (3,50%), SetMore (3,30%), ImageNow (2,60%), Citrix Gotomeeting (2,50%), inSided (2,50%), Genbook (2,30%), Smartsupp (2,20%)
Main functions are : Content management, Document management, Calendar management, Knowledge management, Communication software, Project management
Main characteristics are : HRTech, intranet, social collaboration, enterprise social networking, intranet portal, extranet, intranet software, intranet app, extranet software, web, document management, web app, web, asset management software, asset tracking, business intelligence ‘business, changing workplace, cloud sync, collaboration software, collaborative workspaces, community, intranetbusiness, drag and drop, employee engagement, document management system, document management, document collaboration, digital workplace solutions, digital workplace in a box, digital workplace
Collaboration Software Average Price : from $ 1,00 to $ 750,00 with an average price of $ 80,90 . We have identified more than 1541 competitors on the market.
Collaboration Software Review
Company details
Developed by HELPWISE, Inc. (@help_wise on Twitter)
HQ location : USA
Founded by Gau Fire
Total revenue : $9720000
Industry : B2B SaaS company
Software Category : Collaboration & Productivity Software > Collaboration Software
Schema : SoftwareApplication > BusinessApplication
Tags : customer service software | e-mail management | software support | Customer support …
Website : visit helpwise.io
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Helpwise is independent in order to highlight the strengths and weaknesses of this Collaboration Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Helpwise Alternatives
If you’re understanding the drawbacks and you’re looking for a Helpwise alternative, there are more than 147 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Helpwise Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| HELPWISE | $83,25 | Per month / user | Yes |
| FRONT | $19 | Per month / user | Yes |
| IFTTT | $3 | Per month / user | Yes |
| ONLINE CHECK WRITER | $1 | Per month / user | Yes |
| SUPERMETRICS | $19 | Per month / user | Yes |
| DRAG | $8 | Per month / user | No |
| LOKALISE | $120 | Per month / user | Yes |
| ONESAAS | $ | Per month / user | No |
| ECANVASSER | $ | Per month / user | No |
| MYPOS | $ | Per month / user | No |
Top 10 Alternatives & Competitors to Helpwise
– IntranetPro
– LS Intranet
– Staffbase
– Unily
– Intranet Connections
– Claromentis
– Communifire
– Happeo
– Hubfly
– Powell-365
SaaS alternatives
Loop : Take advantage of a powerful screenshot plugin that integrates directly into your website, as well as a built-in forum to help you collect product feedback. It also offers a variety of communication options that make it easy to keep customers, engineers, and customer service teams informed.
Front : Front lets you collaborate with your team, stay productive, and use email and social media together. Currently available on Mac, Windows, Web and Mobile.
Respondly : Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient and coordinated conversations, saves communication costs and ultimately delights the consumer.
Missive : It is a complete email client for team collaboration and manages your shared inbox, assigns emails and chats.
GrexIt : GrexIt turns your email into a powerful collaboration tool. Shared labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared labels work from all email clients like Outlook, Thunderbird, iOS, Android, etc. – your shared labels would only appear as folders in those email clients.
You can also take a look at other business apps, like our Crowdfire review and our Zoho Cliq review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Collaboration & Productivity Software and Collaboration Software to find out which one is right for your needs. Discover how these Collaboration Software compare to Helpwise when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
