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Helpjuice : Reviews, Pricing, Features & Alternatives
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Helpjuice is a Customer Relationship Management (CRM) Software. Price : $120 (free trial available). Review Helpjuice : Overview & Pricing

9.6 Expert Score
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Helpjuice Overview : Features, Pricing, Reviews & Alternatives

Helpjuice is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Helpjuice is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Knowledge Management, Knowledge Base, Help Desk, Knowledge Management …

Helpjuice price starts from $ 120 per user and per month (free trial available).

Cloud-based knowledge management platform

Simple knowledge base software

What is Helpjuice ?

Helpjuice software is a knowledge base tool used to scale your customer support and increase team collaboration. The software offers a search engine tool and you can customize your knowledge base according to your needs. Integrate with our existing support process and grow your global customer base with multilingual support in minutes. Customer service industries, small and medium businesses use the software.

Knowledge base software that includes rich analytics, instant smart search, multiple languages, and fully custom branding. Helpjuice is easy to implement and use.

Helpjuice is a simple and easy to use knowledge base that will answer your customers’ questions, without them having to email support.

talentReef is a cloud-based recruiting and talent management solution for companies in the food and beverage, retail, distribution, and hospitality industries, helping them streamline their recruiting process.

talentReef’s Social Recruiting and Applicant Tracking System (ATS) allows candidates to apply for open positions posted online. HR and recruiting managers can use the solution’s onboarding functionality to process documents electronically and help new hires settle in and get up to speed. Managers can also screen suitable candidates and ensure other potential hires are distributed to the rest of the talent pool for other opportunities. With talentReef’s performance management system, once new hires are up to speed,…

A demo of our knowledge base software, Helpjuice.com. Helpjuice is a completely cloud-based software and was designed to help companies of all sizes to develop and manage knowledge databases related to their services or… Read more

A demo of our knowledge base software, Helpjuice.com. Helpjuice is a completely cloud-based software and was designed to help companies of all sizes to develop and manage knowledge databases related to their services or… Read more

What is Helpjuice? Helpjuice is a trusted knowledge management platform designed to help organizations build and maintain their knowledge bases. It is a cloud-based software that allows users to create comprehensive knowledge bases for internal and external use. The solution brings all the company’s knowledge resources together in one place to improve accessibility. Helpjuice allows customers to use knowledge resources to solve problems on their own, without contacting support staff. It also includes robust control customizations that allow organizations to customize their knowledge bases to deliver exceptional customer service. It also provides reliable support tools and allows users to implement role-based permission control to monitor knowledge base contributors.

Helpjuice’s most powerful and easy-to-use knowledge base software was built from the ground up to help you scale your customer support and better collaborate with your team. We have a whole page dedicated to knowledge base examples, but here are some of our knowledge bases. You will notice that they rarely look alike.

Helpjuice Review

Helpjuice Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Helpjuice, and as you may have guessed from the title, this review will tell you more about Helpjuice’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Helpjuice Pros : Key Benefits

– Helpjuice is a cloud-based knowledge base solution that helps educational institutions, financial services organizations, and other businesses create and maintain a centralized repository of relevant content. The software helps companies reduce the cost of their customer support team, as customers will be able to resolve many of their queries using the knowledge base. Advanced analytics capabilities help visualize data and provide insights on how to improve customer service. Helpjuice supports document tagging and content grouping features that help improve searchability and user experience. Helpjuice is suitable for remote teams and offers features such as user access controls, performance tracking, customization, and styling tools.

– SaaS platform.

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Helpjuice Cons

– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
 

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Helpjuice Features

Here is the list of the main features of this computer software :

– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export

Main function & Pro Features

– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts/Notifications
– Cataloging/Categorization
– Categorization/Grouping
– Collaboration Tools
– Commenting/Notes
– Communication Management
– Configurable Workflow
– Content Library
– Content Management
– Customizable Branding
– Customizable Fields
– Customizable Forms
– Customizable Reports
– Customizable Templates
– Data Import/Export

Helpjuice Integrations

Helpjuice integrates with more than 20 applications & plugins like WordPress, Slack and Google Drive (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 Helpjuice integrations

– Google Drive
– Slack
– WordPress
– Microsoft Teams
– Shopify
– Zapier
– Squarespace
– Freshdesk
– Zendesk
– Microsoft SharePoint
– Intercom
– Olark
– Drift
– Salesforce Platform
– Contact Cloud
– Intercom
– Olark
– Google Analytics
– WordPress
– Squarespace

Helpjuice Pricing

The Helpjuice pricing plan starts from $ 120 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Helpjuice offers several pricing plans :

– Starter : $ 120,00 per user / per month
– Run-Up : $ 200,00 per user / per month
– Premium Limited : $ 289,00 per user / per month
– Premium Unlimited : $ 369,00 per user / per month
– Premium : –

Starter Run-Up Premium Limited Premium Unlimited Premium
$120,00 $200,00 $289,00 $369,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Helpjuice Pricing Plan

Helpjuice Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : No free plan
Freemium : No information
Starting price : $ 120,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Helpjuice is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

helpjuice is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …

Hotline : +1 (833) 387 3877

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use Helpjuice ?

This software package is tailored to business needs : Medium companies, Large companies (Turnover : – $50 million) in countries like Canada …

This web-based application is recommended for trades : Marketing, Sales …

This cloud software is used in the sectors : Software …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : amazon, World Health Organization, TCL, Virgin Mobile, Zeiss, Hertz, Shipt …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (SME, Startup, Entrepreneur …)

Helpjuice Screenshots & Images : UI, dashboard …

Helpjuice Review

Helpjuice Business Software Pricing

Helpjuice Features

Helpjuice Features & Overview

Helpjuice Screenshot

Helpjuice Screenshot

Helpjuice Screenshot

Helpjuice Screenshot

Videos

Video #1

YouTube video

 

Helpjuice Reviews

Here is our opinion on Helpjuice : this is a great customer relationship management (crm) software to advise .

Helpjuice User Reviews & Ratings

Online and customer reviews of Helpjuice software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,6/5
Functionality : 4,3/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 68%
User rating Very Good : 46%
User rating Average : 9%
User rating Poor : 5%
User rating Terrible : 0%

The main benefits of Helpjuice are its centralized knowledge repository, its simple interface, and its role-based permissions.

Popularity on social networks : 1161 followers on LinkedIn

Your Customer Review on Helpjuice

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Helpjuice ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by HELPJUICE, Inc. (@helpjuice on Twitter)
About Helpjuice: Knowledge base software that includes rich analytics, instant smart search, multiple languages, and fully custom branding. Helpjuice is easy to implement and use.

HQ location : Florida
Founded in 2011
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : hosted knowledge base | knowledge base | knowledge management | multilingual | SaaS support | web-based | analysis | customer support | support | database …
Website : visit helpjuice.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Helpjuice is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Helpjuice Alternatives

If you’re understanding the drawbacks and you’re looking for a Helpjuice alternative, there are more than 71 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

Compare Helpjuice Pricing Against Competitors

Software Starting Price Billed Free Trial
HELPJUICE $120 Per month / user Yes
DOCUMENT360 $99 Per month / user No
CONFLUENCE $8,33 Per month / user No
INTERCOM $59 Per month / user No
ZENDESK TALK $9 Per month / user Yes
IFTTT $3 Per month / user No
ONLINE CHECK WRITER $1 Per month / user Yes
SUPERMETRICS $19 Per month / user Yes
DRAG $8 Per month / user No
LOKALISE $120 Per month / user Yes

 

Top 10 Alternatives & Competitors to Helpjuice

– Zendesk
– Document360
– Confluence
– Bloomfire
– USU Knowledge Management
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium

SaaS alternatives

Zendesk : Zendesk provides an integrated help desk on demand: a customer service portal solution based on the latest technologies and Web 2.0 design philosophies.

Confluence : Instead, capture knowledge that too often gets lost in email inboxes and shared network drives in Confluence, where it’s easy to find, use, and update.

MediaWiki : It is a server-based free software. It is an extremely powerful and scalable software and feature-rich wiki implementation that uses PHP to process and display data stored in a database, such as MySQL.

Slite : Slite is the easiest way for teams to write together. From meeting notes, manuals, guides, specs to anything your team needs, written down and retrievable in just a few clicks.

Feedly : With Feedly, you can organize industry publications, expert blogs, news sites, YouTube channels, Twitter feeds, and more in one place. Follow the topics and trends that interest you, without feeling overwhelmed.

You can also take a look at other business apps, like our Leady review and our Fathom review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Helpjuice when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

9.6Expert Score
Helpjuice Review
Helpjuice is a great customer relationship management (crm) SaaS software to advise for your company or business.
Ease of use
9.6
Functionnality
8.6
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • Helpjuice is a cloud-based knowledge base solution that helps educational institutions, financial services organizations, and other businesses create and maintain a centralized repository of relevant content
CONS
  • Not always the cheapest option
Helpjuice
Helpjuice

$120.00

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