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Help.com Live Chat : Reviews, Pricing, Features & Alternatives

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Help.com Live Chat is a Customer Relationship Management (CRM) Software. Price : $15. Review Help.com Live Chat : Overview & Pricing

8.4 Expert Score
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Help.com Live Chat Overview : Features, Pricing, Reviews & Alternatives

Help.com Live Chat is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Help.com Live Chat is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Sales CRM CRMs …

Help.com Live Chat price starts from $ 15 per user and per month .

Help.com Live Chat is the latest entry in the live chat market

What is Help.com Live Chat ?

Help.com Live Chat is the latest entry in the live chat market. Key features include advanced reporting, integrations with other business software platforms, and an easy-to-use user interface.

Help.com Live Chat Review

Help.com Live Chat Review : Pros & Cons

Pros & Cons

When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Help.com Live Chat, and as you may have guessed from the title, this review will tell you more about Help.com Live Chat’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Help.com Live Chat Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Help.com Live Chat Cons

– Con : Custom integrations can come at a price.
 

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Help.com Live Chat Features

Here is the list of the main features of this computer software :

– SaaS software

Main function & Pro Features

– Cloud Services

Help.com Live Chat Integrations

Help.com Live Chat may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Help.com Live Chat Pricing

The Help.com Live Chat pricing plan starts from $ 15 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Help.com Live Chat offers several pricing plans :

– Free Trial : $ 15,00 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Free Trial Start Professional Enterprise Premium
$15,00
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : $ 15,00
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Help.com Live Chat is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

help-com-live-chat is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Help.com Live Chat ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : Management, Marketing, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Small Company, SME, Startup …)

Help.com Live Chat Screenshots & Images : UI, dashboard …

Help.com Live Chat Review

Help.com Live Chat Business Software Pricing

Help.com Live Chat Features

Help.com Live Chat Features & Overview

Help.com Live Chat Screenshot

Help.com Live Chat Screenshot

Help.com Live Chat Screenshot

Help.com Live Chat Screenshot

Videos

This video is no longer available  

Help.com Live Chat Reviews

Here is our opinion on Help.com Live Chat : this is an easy-to-use customer relationship management (crm) software to know .

Help.com Live Chat User Reviews & Ratings

Online and customer reviews of Help.com Live Chat software are quite plentiful and overall very positive :

Overall rating : 4,2/5

Value for money : 4,2/5
Functionality : 4,2/5
Usefulness : 4,2/5
Ease of use : 4,2/5

User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Help.com Live Chat

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Help.com Live Chat ? What is your likelihood to renew ?
 

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FAQs

Why use a Customer Relationship Management (CRM) Software ?

CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.

According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)

Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management

Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm

Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.

Customer Relationship Management (CRM) Software Review

Customer Relationship Management (CRM) Software Review

Company details

Developed by HELPCOM, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit help.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Help.com Live Chat is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Help.com Live Chat Alternatives

If you’re understanding the drawbacks and you’re looking for a Help.com Live Chat alternative, there are more than 61 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Help Live Chat

– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
– Vcita
– Sales Cloud
– Kpulse
– Hub Sales
– Simple Crm

You can also take a look at other business apps, like our HelpDocs review and our helpIT systems Data Quality review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Help.com Live Chat when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Customer Relationship Management (CRM) Software

 

8.4Expert Score
Help.com Live Chat Review
Help.com Live Chat is an easy-to-use customer relationship management (crm) SaaS software to know for your company or business.
Ease of use
8.4
Functionnality
8.4
Integrations
8.4
Customer support
8.4
Value for money
8.4
PROS
  • SaaS platform
CONS
  • Custom integrations can come at a price
Help.com Live Chat
Help.com Live Chat

$15.00

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