Eptica Lingway
Eptica Lingway : Reviews, Pricing, Features & Alternatives
Eptica Lingway is a Customer Relationship Management (CRM) Software. Review Eptica Lingway : Overview & Pricing
Eptica Lingway Overview : Features, Pricing, Reviews & Alternatives
Eptica Lingway is a Customer Relationship Management (CRM) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Eptica Lingway is listed as a Customer Relationship Management (CRM) Software and Online CRM Software for companies and is used for Sales CRM CRMs …
Eptica Lingway prices are available on demand .
Eptica is a leader in multi-channel, multi-lingual customer interaction management software, spanning email, web, social, online chat, and agent channels.
What is Eptica Lingway ?
Language software service provider. The company offers linguistic software services that help with personalized semantic research for the hiring process.
Today, more than 400 customers in more than 15 countries use Eptica’s solutions to provide excellent customer service. Our mission is to support your Customer Service team by putting experts at your disposal. This will help you develop customer relationship strategies, so you can provide fast, personalized and quality responses to your customers using Eptica’s products and solutions.
Implementation Services
Eptica uses an implementation methodology of agile and robust projects, EIM
It is an effective and proven method of 7 steps in which quality control is managed throughout the project with detailed documentation
The objective of the project is to help the client to be totally autonomous to allow you to control your own environment. and the configuration of your system
Quick Start Methodology
‘Eptica’s Quick Start methodology reduces the duration of projects thanks to greater collaboration between Eptica and our customers. It is ideal for small deployments. This collaborative approach dramatically reduces implementation times by sharing Eptica’s expertise and best practices through a collaborative working partnership.
We’ll help you get results faster and continually unlock more value from your Eptica investment.
Eptica Professional Services has one goal: your success.
Our team of experts supports you in your custom project.
Grow your team and quickly implement new processes and programs when time is short:
Laura is looking for a gift at her favorite store, but the choice is not it is available in the style she wants. Check from your mobile if it is available and search through the Self-service of the brand’s website and through the Chat, the possible options to find the gift of your dreams! Reassured, Laura places an order online.
Her order arrives on time but instructions for use are missing. At the end of the day, she decides to email the brand’s Customer Service to see what they can do to help her.
Laura’s email is processed in the Eptica Customer Engagement Suite, a platform-form designed around to a knowledge base, advanced language technology and sophisticated workflow management. Thanks to an intelligent routing system, Laura’s application will be sent directly to the most suitable agent based on their skills.
Eptica provides AI-powered conversation and collaboration solutions to enhance digital CX, enabling you to engage in meaningful conversations with customers.
Eptica Lingway Review : Pros & Cons
Pros & Cons
When it comes to finding the right Customer Relationship Management (CRM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Eptica Lingway, and as you may have guessed from the title, this review will tell you more about Eptica Lingway’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Eptica Lingway Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Eptica Lingway Cons
– Con : Not always the cheapest option : Customer Relationship Management (CRM) Software average cost is $ 43,53 .
– Con : Custom integrations can come at a price.
Eptica Lingway Features
Here is the list of the main features of this computer software :
– Insertion of dynamic information
– Request history
– Real-time monitoring of agent activity
– Smart routing
– Dashboard
– Traceability and workflow management
Main function & Pro Features
– Cloud Services
Eptica Lingway Integrations
Eptica Lingway may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Eptica Lingway Pricing
The Eptica Lingway pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Eptica Lingway offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Free Trial | Start | Professional | Enterprise | Premium |
| $0 | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Eptica Lingway is a cloud-based Customer Relationship Management (CRM) platform : its infrastructure is hosted in Europe (probably on AWS, Microsoft Azure or Google Cloud Platform).
eptica-lingway is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, French …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : 01 47 12 68 88
Training options : …
Industry & Customers
Who use Eptica Lingway ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Administrative, Accounting, Marketing, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : Groupe Crédit Agricole, Egencia, Opodo, Groupe Occitane, Société Générale, Allianz, Lcl …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Eptica Lingway Screenshots & Images : UI, dashboard …
Eptica Lingway Business Software Pricing
Eptica Lingway Features & Overview
Eptica Lingway Screenshot
Eptica Lingway Screenshot
Videos
This video is no longer available
Eptica Lingway Reviews
Here is our opinion on Eptica Lingway : this is a decent customer relationship management (crm) software to discover .
Eptica Lingway User Reviews & Ratings
Online and customer reviews of Eptica Lingway software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Eptica Lingway
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Eptica Lingway ? What is your likelihood to renew ?
FAQs
Why use a Customer Relationship Management (CRM) Software ?
CRM software (GRC – Customer Relationship Management) allows a company to manage its customers, contacts, contracts, prospects and employees, essentially helping it to manage its relationship with all its stakeholders. CRM software (Customer Relationship Management, or GRC: customer relationship management) aims to centralize all the information available on prospects and customers in order to convert them into customers or retain them. This marketing and sales tool improves customer knowledge in order to sell more / sell better and maximize revenue. CRMs offer more and more features: contact management, newsletter creation, leads, business intelligence.
According to various sources, most used business software are : Hubspot (market share : 24,30%), Zoho (23,60%), CA Service Desk Manager (9,20%), Microsoft Dynamics CRM (9,20%), Thryv (6,50%), Zoho CRM (5,70%), Infusionsoft (4,40%), TargetX (4,20%), Microsoft Dynamics 365 (3,90%), SAP CRM (3,80%), ManageEngine (2,30%), Demandforce (2,30%), FileMaker (2,10%), Interactive Intelligence (2,10%), SugarCRM (1,90%), Bitrix24 (1,90%), Oracle CRM (1,40%), Infor CRM (1,40%)
Main functions are : Sales Forecast, Task management, Opportunity Management, Contact management, Sales force automation, lead management
Main characteristics are : CRM, B2B, CRM and prospecting, Project management, Inventory management, Customer service module, CRM, CRM Web, CRM France, French CRM, commercial management, TPe, SME, Start-up, Micro-enterprise, Axonaut, CRM SAAS, cloud, secure, management company, invoice, quote, steering, project management, HR, stock, ticketing, CRM, customer relationship management, crm
Customer Relationship Management (CRM) Software Average Price : from $ 9,00 to $ 160,00 with an average price of $ 43,53 . We have identified more than 960 competitors on the market.
Customer Relationship Management (CRM) Software Review
Company details
Developed by EPTICA LINGWAY, Inc. (@epticafrance on Twitter)
HQ location : France
Founded in 2001 by Oliver Njamfa
Total revenue : $11000000
Fundings : € 1_800_000
Industry : B2B SaaS company
Software Category : CRM Software > Online CRM Software > Customer Relationship Management (CRM) Software
Schema : SoftwareApplication > BusinessApplication
Tags : Human Resource | CRM | FrenchTech SAAS software | Human Resource | eptica | agent knowledge base | customer engagement platform | Inserting dynamic information | History of requests | Real-time agent monitoring …
Website : visit eptica-lingway.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Eptica Lingway is independent in order to highlight the strengths and weaknesses of this Customer Relationship Management (CRM) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Eptica Lingway Alternatives
If you’re understanding the drawbacks and you’re looking for a Eptica Lingway alternative, there are more than 61 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Eptica Lingway
– Idylis
– Oscar Campus Crm
– Ines Crm
– Quickbooks Facturation
– Nutrium
– Vcita
– Sales Cloud
– Kpulse
– Hub Sales
– Simple Crm
You can also take a look at other business apps, like our Earthinfra review and our Kyozou Webstore review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular CRM Software and Online CRM Software to find out which one is right for your needs. Discover how these Customer Relationship Management (CRM) Software compare to Eptica Lingway when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
