devContact
devContact : Reviews, Pricing, Features & Alternatives
$9.00
devContact is a Help Desk Software. Price : $10. Review devContact : Overview & Pricing
devContact Overview : Features, Pricing, Reviews & Alternatives
devContact is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
devContact is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …
devContact price starts from $ 9,99 per user and per month .
devContact is a software solution for customer service.
The easiest customer service
What is devContact ?
help devContact All issues reported via mobile and email are logged in the system and available through simple yet smart issue tracking screens. Customers can attach screenshots from their mobile gallery to help diagnose and fix issues faster. Your support team can retrieve device and app logs at any time to help your technical team troubleshoot issues. Built-in FAQs help your users research issues and find solutions without having to contact your support team. Manage your FAQs through the admin panel anytime, anywhere.
devContact is an in-app customer support software that enables you to help customers through unconventional channels, drive higher reviews, and dramatically improve retention.
devContact is a support platform designed for mobile apps that provides integrated support to app users. The platform enables efficient customer service through features such as in-app messaging, real-time chats, and notifications. App users can also submit screenshots with their service ticket to help support agents diagnose issues easily.
Additionally, the platform includes a number of self-service options for customers, including a knowledge base, video tutorials, and FAQs. devContact is compatible with iOS and Android devices.
The main objective of our software is to provide our clients with the best solution to solve the complaints and queries of the users of the application. It offers a host of features, including one-on-one messaging, cloud-based FAQs, performance analytics, and more. We know that application developers are increasingly concerned with opting for support solutions that were originally designed for the web. Specially designed for app developers with a simple rule: “Simplicity”, devContact addresses the same concern
devContact Review : Pros & Cons
Pros & Cons
When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is devContact, and as you may have guessed from the title, this review will tell you more about devContact’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
devContact Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
devContact Cons
– Con : Custom integrations can come at a price.
devContact Features
Here is the list of the main features of this computer software :
– Alerts – notifications – reminders
– Automation of actions
– Helpdesk
– Multi-Channel Communication
– Known Issue Management
– Live Chat
– Macros (Templated Responses)
– Contract (SLA Management)
– Alerts (Escalation)
– Ticket Management
– Knowledge Base
– Incident Management
– Document Storage
– Community Forums
– Surveys & Feedback
– Self Service Portal
– Social Media Integration
– Customizable Branding
– Automated Routing
– Organize and Prioritize Service Tickets
Main function & Pro Features
– Alerts – notifications – reminders
– Automation of actions
– Helpdesk
– Multi-Channel Communication
– Known Issue Management
– Live Chat
– Macros (Templated Responses)
– Contract (SLA Management)
– Alerts (Escalation)
– Ticket Management
– Knowledge Base
– Incident Management
– Document Storage
– Community Forums
– Surveys & Feedback
– Self Service Portal
– Social Media Integration
– Customizable Branding
– Automated Routing
– Organize and Prioritize Service Tickets
devContact Integrations
devContact integrates with more than 5 applications & plugins like FreshDesk and Help Scout (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 devContact integrations
– FreshDesk
– Help Scout
devContact Pricing
The devContact pricing plan starts from $ 9,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
devContact offers several pricing plans :
– Devcontact : $ 9,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
| Devcontact | Start | Professional | Enterprise | Premium |
| $9,99 | – | – | – | – |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 9,99
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
devContact is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
devcontact is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows and Mac OS …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Online Support …
Hotline : Yes
Training options : …
Industry & Customers
Who use devContact ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : PR, Sales …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Shop Manager …)
devContact Screenshots & Images : UI, dashboard …
devContact Business Software Pricing
devContact Features & Overview
devContact Screenshot
devContact Screenshot
Videos
Video #1
devContact Reviews
Here is our opinion on devContact : this is a great help desk software to know .
devContact User Reviews & Ratings
Online and customer reviews of devContact software are quite plentiful and overall very positive :
Overall rating : 4,9/5
Value for money : 4,9/5
Functionality : 4,9/5
Usefulness : 4,9/5
Ease of use : 4,9/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 62 followers on Twitter
Your Customer Review on devContact
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend devContact ? What is your likelihood to renew ?
FAQs
Why use a Help Desk Software ?
Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.
According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)
Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management
Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing
Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.
Help Desk Software Review
Company details
Developed by DEVCONTACT, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication
Tags : Organizer and Prioritize Service Tickets | Creating and sending tickets | Reply to ticket | Automated responses | Attachments | Screencasts | External knowledge base | Internal knowledge base | Live help chat | Push notifications …
Website : visit devcontact.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on devContact is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
devContact Alternatives
If you’re understanding the drawbacks and you’re looking for a devContact alternative, there are more than 55 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare devContact Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DEVCONTACT | $ | Per month / user | No |
| ZOHO DESK | $14 | Per month / user | Yes |
| SYSAID | $ | Per month / user | Yes |
| LIVEAGENT | $15 | Per month / user | Yes |
| TEAMSUPPORT | $ | Per month / user | Yes |
| HELP SCOUT | $20 | Per month / user | Yes |
| OSTICKET | $9 | Per month / user | Yes |
| JITBIT HELPDESK | $24 | Per month / user | Yes |
| FRESHDESK | $15 | Per month / user | Yes |
| KAYAKO | $30 | Per month / user | Yes |
Top 10 Alternatives & Competitors to devContact
– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net
Free Alternatives to devContact
– Zoho Desk
– LiveAgent
– osTicket
You can also take a look at other business apps, like our AIDE – Android IDE review and our Key Values review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to devContact when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
