Datto RMM
Datto RMM : Reviews, Pricing, Features & Alternatives
Datto RMM is an IT Service Management (ITSM). Review Datto RMM : Overview & Pricing
Datto RMM Overview : Features, Pricing, Reviews & Alternatives
Datto RMM is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.
Datto RMM is listed as a IT Service Management (ITSM) and IT Support for companies and is used for IT Asset Management, IT Service, Managed Service Providers (MSP), Patch Management …
Datto RMM prices are available on demand .
Simplify your operations with this next generation RMM software
Next Generation RMM for the Modern MSP
What is Datto RMM ?
Datto Remote Monitoring and Management (RMM) is a fully secure cloud-based online platform that enables MSPs to remotely secure, manage, monitor and support endpoints with the goal of reducing costs and increasing the efficiency of the provision of services. Increase service delivery efficiency by leveraging RMM automation and grow your business with 100% cloud protection. Datto RMM effectively reduces your costs and increases your efficiency through the centralized management of your client’s endpoint. Powerful software features ensure scalability, affordability, and ease of use. It acts on the risk reduction and management of encrypted ransomware and provides valuable reports and information to customers. It regularly introduces new features and additions to improve the customer’s IT service delivery. Customers can remotely monitor and manage their entire customer base, resulting in reduced operational overhead and empowerment of the technical team. The software offers an exponential increase in customer security and a free demo before purchase.
Datto RMM is a single secure cloud-based platform to remotely monitor, manage and support your entire customer base. You get a multi-tenant view, automated monitoring, alerts, patch and workflow management, ransomware detection, remote endpoint control, and detailed reporting.
As the world’s leading provider of cloud-based software and technology solutions delivered by Managed Service Providers (MSPs), Datto believes there is no limit to what small and medium-sized businesses can achieve with good technology. Datto offers unified business continuity, networking and management solutions and has created a unique ecosystem of MSP partners. These partners provide Datto solutions to more than a million companies around the world.
Datto RMM Review : Pros & Cons
Pros & Cons
When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Datto RMM, and as you may have guessed from the title, this review will tell you more about Datto RMM’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Datto RMM Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Datto RMM Cons
– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
Datto RMM Features
Here is the list of the main features of this computer software :
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Process Control
– Asset Lifecycle Management
– Asset Tracking
– Audit Management
– Audit Trail
– Automatic Patch Deployment
– Automatic Scans
– Chat/Messaging
– Compliance Management
– Configurable Workflow
– Configuration Management
– Customizable Branding
– Customizable Fields
Main function & Pro Features
– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Process Control
– Asset Lifecycle Management
– Asset Tracking
– Audit Management
– Audit Trail
– Automatic Patch Deployment
– Automatic Scans
– Chat/Messaging
– Compliance Management
– Configurable Workflow
– Configuration Management
– Customizable Branding
– Customizable Fields
Datto RMM Integrations
Datto RMM integrates with more than 14 applications & plugins like ConnectWise Manage, OpsGenie and Webroot Business Endpoint Protection (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Datto RMM integrations
– Webroot Business Endpoint Protection
– OpsGenie
– ConnectWise Manage
– IT Glue
– Datto SIRIS
– Passportal
– Autotask PSA
– HaloPSA
– Backup Radar
– Password Boss
– ScalePad
– CloudRadial
– Tribus
– Addigy
Datto RMM Pricing
The Datto RMM pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Datto RMM offers several pricing plans :
– Datto Rmm : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Datto Rmm | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : Yes : 14 days
Free plan : Premium only
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Datto RMM is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
datto-rmm is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English, German, Spanish, French, Italian, Portuguese, French, German, Hungarian …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support, Online Support …
Hotline : +1.833.832.4780
Training options : Documentation, In Person, Live Online, Videos, Webinars …
Industry & Customers
Who use Datto RMM ?
This software package is tailored to business needs : Public Administration, Non Profit, Entrepreneur …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)
Datto RMM Screenshots & Images : UI, dashboard …
Datto RMM Business Software Pricing
Datto RMM Features & Overview
Datto RMM Screenshot
Videos
Video #1
Video #2
Datto RMM Reviews
Here is our opinion on Datto RMM : this is an excellent it service management (itsm) to advise .
Datto RMM User Reviews & Ratings
Online and customer reviews of Datto RMM software are quite plentiful and overall very positive :
Overall rating : 4,5/5
Value for money : 2,9/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 11300 followers on Twitter
Your Customer Review on Datto RMM
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Datto RMM ? What is your likelihood to renew ?
FAQs
Why use a IT Service Management (ITSM) ?
IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.
Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 .
IT Service Management (ITSM) Review
Company details
Developed by DATTO, Inc.
HQ location : Connecticut
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication
Tags : …
Website : visit datto.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Datto RMM is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Datto RMM Alternatives
If you’re understanding the drawbacks and you’re looking for a Datto RMM alternative, there are more than 11 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare Datto RMM Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| DATTO RMM | $ | Per month / user | No |
| TEAMVIEWER | $ | Per month / user | Yes |
| N-ABLE MSP MANAGER | $ | Per month / user | Yes |
| ATERA | $79 | Per month / user | Yes |
| KASEYA BMS | $ | Per month / user | No |
| SOLARWINDS BACKUP AND RECOVERY | $ | Per month / user | Yes |
| CONNECTWISE CONTROL | $24 | Per month / user | Yes |
| SOLARWINDS N-CENTRAL | $ | Per month / user | Yes |
| MICROSOFT INTUNE | $8,8 | Per month / user | Yes |
| NINJARMM | $ | Per month / user | Yes |
Top 10 Alternatives & Competitors to Datto RMM
– ConnectWise Automate
– Pulseway
– Atera
– NinjaOne
– Automox
– Jira Service Desk
– ServiceDesk Plus
– Feedio
– Freshservice
– ServiceNow
You can also take a look at other business apps, like our Datto Workplace review and our DealTrack review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to Datto RMM when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
