CxEngage
CxEngage : Reviews, Pricing, Features & Alternatives
CxEngage is an Operations Management Software. Review CxEngage : Overview & Pricing
CxEngage Overview : Features, Pricing, Reviews & Alternatives
CxEngage is an Operations Management Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CxEngage is listed as a Operations Management Software for companies and is used for Contact Center Operations …
CxEngage prices are available on demand .
CxEngage, our cloud contact center solution, was built with the everyday challenges your contact centers face. Learn how our solution helps contact centers provide the foundation needed to power seamless customer experiences.
Customer engagement well done
What is CxEngage ?
Cx Engage is a virtual call center platform that allows you to reach your consumers like never before. It offers a video-ready contact center solution for today’s digitally evolving global organizations. With Cx Engage, you get native voice and digital channels, intelligent IVR, intelligent routing, true omnichannel support, AI and workforce engagement management tools, the all-in-one integrated platform, to improve the customer experience. You can use omnichannel routing and track conversations. With an easy-to-use system, you can plan, forecast, monitor, manage, and report. With Cx Engage’s voice, video, and digital channels, you can offer your consumers a complete omnichannel experience. You can use a chatbot, virtual agent, or agent assistant to complement your agents and provide an amazing customer experience. You can also include videos in your call center to take customer engagement to the next level. Agents can help consumers through phone and digital channels without having to switch between apps. Plus, you can ensure that pre-, during-, and post-call management is a breeze, making life easier for your agents.
CxEngage, our call center software solution, was designed to meet the daily challenges your call centers face. Find out how our contact center solution helps call centers provide the foundation to deliver seamless customer experiences, deliver superior customer service, and optimize their communication channels.
CxEngage Review : Pros & Cons
Pros & Cons
When it comes to finding the right Operations Management tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CxEngage, and as you may have guessed from the title, this review will tell you more about CxEngage’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CxEngage Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
CxEngage Cons
– Con : Custom integrations can come at a price.
CxEngage Features
Here is the list of the main features of this computer software :
– Insightful Analytics and Reporting
– Ability To Rapidly Scale
– Global Reach
– Integrations
– High Quality Global Voice
– True Omnichannel
– Cloud Services
– Call Logging
– Conference Calling
– Voicemail
– Queue Management
– Call Recording
– Manual Dialer
– Call Scripting
– Predictive Dialer
– Campaign Management
– Call Center Features
Main function & Pro Features
– Insightful Analytics and Reporting
– Ability To Rapidly Scale
– Global Reach
– Integrations
– High Quality Global Voice
– True Omnichannel
– Cloud Services
– Call Logging
– Conference Calling
– Voicemail
– Queue Management
– Call Recording
– Manual Dialer
– Call Scripting
– Predictive Dialer
– Campaign Management
– Call Center Features
CxEngage Integrations
CxEngage may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
CxEngage Pricing
The CxEngage pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CxEngage offers several pricing plans :
– Cxengage : Price on demand
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
| Cxengage | Start | Professional | Enterprise | Premium |
| Price on demand | Price on demand | Price on demand | Price on demand | Price on demand |
| Per month | Per month | Per month | Per month | Per month |
| Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Software Pricing Plans
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No free plan
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CxEngage is a cloud-based Operations Management platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cxengage is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …
Hotline : +1 (800) 411-4700
Training options : …
Industry & Customers
Who use CxEngage ?
This software package is tailored to business needs : Large Company, SME, Small Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)
CxEngage Screenshots & Images : UI, dashboard …
CxEngage Business Software Pricing
CxEngage Features & Overview
CxEngage Screenshot
Videos
Video #1
CxEngage Reviews
Here is our opinion on CxEngage : this is an appealing operations management software to explore .
CxEngage User Reviews & Ratings
Online and customer reviews of CxEngage software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on CxEngage
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CxEngage ? What is your likelihood to renew ?
FAQs
Why use a Operations Management Software ?
Operations Management Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Operations Management Software Review
Company details
Developed by LIFESIZE, Inc.
HQ location : Texas
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Operations Management Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit serenova.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CxEngage is independent in order to highlight the strengths and weaknesses of this Operations Management Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CxEngage Alternatives
If you’re understanding the drawbacks and you’re looking for a CxEngage alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CxEngage Pricing Against Competitors
| Software | Starting Price | Billed | Free Trial |
| CXENGAGE | $ | Per month / user | No |
| 8X8 | $12 | Per month / user | Yes |
| I2X | $ | Per month / user | No |
| IPSCAPE | $ | Per month / user | No |
| CALLMATRIX | $29 | Per month / user | No |
| SQUARETALK | $ | Per month / user | No |
| CLOUDCALL | $ | Per month / user | No |
| GENESYS PURECONNECT | $ | Per month / user | Yes |
| $ | Per month / user | ||
| $ | Per month / user |
Top 10 Alternatives & Competitors to CxEngage
– 8×8
– i2x
– ipSCAPE
– CallMatrix
– Squaretalk
You can also take a look at other business apps, like our CWorks Plus review and our CVXPY review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Operations Management Software to find out which one is right for your needs. Discover how these Operations Management Software compare to CxEngage when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
