Complaint Management Software
Complaint Management Software : Reviews, Pricing, Features & AlternativesComplaint Management Software is a Customer Satisfaction Software. Price : $13 (free trial available). Review Complaint Management Software : Overview & Pricing
Complaint Management Software Overview : Features, Pricing, Reviews & Alternatives
Complaint Management Software is a Customer Satisfaction Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Complaint Management Software is listed as a Customer Satisfaction Software and Customer Management Software for companies and is used for Complaint Management …
Complaint Management Software price starts from $ 12,5 per user and per month (free trial available).
Cloud-based software for handling and tracking complaints
What is Complaint Management Software ?
Intelex Complaint Management Software helps businesses view, track, and store information about customer inquiries, resolutions, and follow-up actions in a centralized repository for future reference. The platform enables organizations to manage complaints from suppliers, distributors, manufacturers, customers, and other stakeholders through a unified portal.
Pros & Cons
When it comes to finding the right Customer Satisfaction tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Complaint Management Software, and as you may have guessed from the title, this review will tell you more about Complaint Management Software’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Complaint Management Software Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Complaint Management Software Cons
– Con : Custom integrations can come at a price.
Complaint Management Software Features
Here is the list of the main features of this computer software :
– API
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Corrective and Preventive Actions (CAPA)
– Customer Complaint Tracking
– Feedback Management
– Real-time Updates
– Reporting & Statistics
– Workflow Management
Main function & Pro Features
– Cloud Services
Complaint Management Software Integrations
Complaint Management Software integrates with more than 2 applications & plugins like SAP Business One and EHS Management Software (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Top 20 Complaint Management Software integrations
– SAP Business One
– EHS Management Software
Complaint Management Software Pricing
The Complaint Management Software pricing plan starts from $ 12,5 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Complaint Management Software offers several pricing plans :
– Free Trial : $ 12,50 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –
Free Trial | Start | Professional | Enterprise | Premium |
$12,50 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No information
Freemium : No information
Starting price : $ 12,50
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Complaint Management Software is a cloud-based Customer Satisfaction platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
complaint-management-software is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Videos …
Industry & Customers
Who use Complaint Management Software ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Medium Company, Non Profit, Entrepreneur …)
Complaint Management Software Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Complaint Management Software Reviews
Here is our opinion on Complaint Management Software : this is a decent customer satisfaction software to experience .
Complaint Management Software User Reviews & Ratings
Online and customer reviews of Complaint Management Software software are quite plentiful and overall medium :
Overall rating : 3/5
Value for money : 3/5
Functionality : 3/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Complaint Management Software
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Complaint Management Software ? What is your likelihood to renew ?
FAQs
Why use a Customer Satisfaction Software ?
Customer Satisfaction Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Company details
Developed by COMPLAINT MANAGEMENT SOFTWARE, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit intelex.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Complaint Management Software is independent in order to highlight the strengths and weaknesses of this Customer Satisfaction Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Complaint Management Software Alternatives
If you’re understanding the drawbacks and you’re looking for a Complaint Management Software alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Complaint Management Software
– NICE CXone
– Zendesk
– Zoho Desk
– Freshdesk
– HappyFox Help Desk
You can also take a look at other business apps, like our Document Control Software review and our IssuTrax review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Satisfaction Software compare to Complaint Management Software when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !