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Cloud Service Management : Reviews, Pricing, Features & Alternatives

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Cloud Service Management is a Help Desk Software. Review Cloud Service Management : Overview & Pricing

9.2 Expert Score
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Cloud Service Management Overview : Features, Pricing, Reviews & Alternatives

Cloud Service Management is a Help Desk Software intended for businesses. Let’s discover user reviews, features and prices of this business app.

Cloud Service Management is listed as a Help Desk Software and Customer Service & Support Software for companies and is used for Customers Support Customer support help desk and ticketings …

Cloud Service Management prices are available on demand .

Cloud Service Management, by ServiceAide, is a cloud-based IT service management tool that supports 9 ITIL processes, including support, IT asset management, and knowledge management

What is Cloud Service Management ?

Cloud Service Management, by ServiceAide, is a cloud-based IT service management tool that supports 9 ITIL processes, including support, IT asset management, and knowledge management. Cloud service management is used in various industries and is particularly suitable for companies with more than 20 employees. It is deployed worldwide and is offered in 11 different languages.

Cloud Service Management Review

Cloud Service Management Review : Pros & Cons

Pros & Cons

When it comes to finding the right Help Desk tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is Cloud Service Management, and as you may have guessed from the title, this review will tell you more about Cloud Service Management’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

Cloud Service Management Pros : Key Benefits

– SaaS platform

– Scalability and integration

– Frequent releases / updates

– High Compatibility

Cloud Service Management Cons

– Con : Not always the cheapest option : Help Desk Software average cost is $ 89 .
– Con : Custom integrations can come at a price.
 

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Cloud Service Management Features

Here is the list of the main features of this computer software :

– Helpdesk

Main function & Pro Features

– Cloud Services

Cloud Service Management Integrations

Cloud Service Management may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Cloud Service Management Pricing

The Cloud Service Management pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

Cloud Service Management offers several pricing plans :

– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand

Free Trial Start Professional Enterprise Premium
$0 Price on demand Price on demand Price on demand Price on demand
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

Cloud Service Management is a cloud-based Help Desk platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

cloud-service-management is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows and Mac OS …).

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows / Mac OS / Linux …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information

Supported languages

This application software supports the following languages : English …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Online Support …

Hotline : Yes

Training options : …

Industry & Customers

Who use Cloud Service Management ?

This software package is tailored to business needs : Medium Company, Large Company, SME …

This web-based application is recommended for trades : PR, Sales …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Entrepreneur, Freelancer, Large Company …)

Cloud Service Management Screenshots & Images : UI, dashboard …

Cloud Service Management Review

Cloud Service Management Business Software Pricing

Cloud Service Management Features

Cloud Service Management Features & Overview

Cloud Service Management Screenshot

Cloud Service Management Screenshot

Videos

This video is no longer available  

Cloud Service Management Reviews

Here is our opinion on Cloud Service Management : this is an excellent help desk software to know .

Cloud Service Management User Reviews & Ratings

Online and customer reviews of Cloud Service Management software are quite plentiful and overall very positive :

Overall rating : 4,6/5

Value for money : 4,6/5
Functionality : 4,6/5
Usefulness : 4,6/5
Ease of use : 4,6/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on Cloud Service Management

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Cloud Service Management ? What is your likelihood to renew ?
 

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FAQs

Why use a Help Desk Software ?

Customer support software (help desk – after-sales service) makes it possible to manage after-sales service and customer questions and problems. Customer support software improves relations between the company and its customers: help desk, after-sales service.

According to various sources, most used business software are : Zendesk (market share : 17,40%), HP Service Manager (17,10%), Livechat (8,30%), ServiceNow (5,40%), SysAid Help Desk (2,60%), Snapengage (1,40%), ConnectWise (1,20%), LiveZilla (1,10%), Uservoice (1,00%), MightyCall (0,90%), LiveOps (0,60%), LiveAgent (0,40%), WebsiteAlive (0,30%), Iadvize (0,20%), osTicket (0,20%), Front (0,10%), Velaro (0,10%), Casengo (0,10%), Usersnap (0,10%)

Main functions are : IT Asset Management, Network monitoring and management, Knowledge management, Configuration Management, Service catalog management, License management

Main characteristics are : Customer service, Chrome extension, Shortcuts for Gmail, Fast email writing, SAAS software, Artificial intelligence – AI, Customer service, MarTech, CivicTech – GovTech, Communication, Webmarketing, e-commerce, Customer service, helpdesk, database knowledge, on demand, software as a service, customer support, forums, Social and communications, Knowledge base, SAAS software, Social media, Service customers, RetailTech, SAAS software, knowledge base, service center, service management, ticketing

Help Desk Software Average Price : from $ 5,00 to $ 499,00 with an average price of $ 89,00 . We have identified more than 249 competitors on the market.

Help Desk Software Review

Help Desk Software Review

Company details

Developed by CLOUD SERVICE MANAGEMENT, Inc.
HQ location : USA
Founded :
Total revenue :

Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Service & Support Software > Help Desk Software
Schema : SoftwareApplication > BusinessApplication

Tags : …
Website : visit globalknowledge.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on Cloud Service Management is independent in order to highlight the strengths and weaknesses of this Help Desk Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

Cloud Service Management Alternatives

If you’re understanding the drawbacks and you’re looking for a Cloud Service Management alternative, there are more than 50 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to Cloud Service Management

– Tickhelp
– Kpam
– Oracle Rightnow
– Typedesk
– Diabolocom
– Callbell
– Moovapps Customer Service Port
– Zoho Desk
– Dixa
– Service Net

You can also take a look at other business apps, like our Cogent review and our FIT HelpDesk review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular Customer Management Software and Customer Service & Support Software to find out which one is right for your needs. Discover how these Help Desk Software compare to Cloud Service Management when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare Help Desk Software

 

9.2Expert Score
Cloud Service Management Review
Cloud Service Management is an excellent help desk SaaS software to know for your company or business.
Ease of use
9.2
Functionnality
9.2
Integrations
9.2
Customer support
9.2
Value for money
9.2
PROS
  • SaaS platform
CONS
  • Not always the cheapest option
Cloud Service Management
Cloud Service Management
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