CFN Insight
CFN Insight : Reviews, Pricing, Features & AlternativesCFN Insight is a Digital Customer Experience (CX) Software. Price : $99 (free trial available). Review CFN Insight : Overview & Pricing
CFN Insight Overview : Features, Pricing, Reviews & Alternatives
CFN Insight is a Digital Customer Experience (CX) Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
CFN Insight is listed as a Digital Customer Experience (CX) Software and Customer Engagement Software for companies and is used for Customer Experience, Customer Journey Mapping Tools, Customer Success, Customer Satisfaction …
CFN Insight price starts from $ 99 per user and per month (free trial available).
Journey mapping software that drives customer success.
What is CFN Insight ?
CFN Insight is a web-based customer experience solution for businesses of any size that provides insight into a customer’s journey through a sales process and documents successful practices for future interactions. The system includes features like a customer journey map, data visualization, dashboards, and training courses to ensure teams are up to date on all aspects of a customer’s experience with your product. The solution provides multiple client data projection options such as graphs, reports, map views, dashboards, etc., giving team members more insight into each client. Additionally, the customer journey map allows for proper documentation of a customer’s experience that can be compared against pre-defined goals and can be viewed across multiple departments.
Clarivate is a world leader in providing trusted insights and information to accelerate the pace of innovation. Our portfolio consists of some of the world’s most trusted information brands, including Web of Science, Cortellis, Derwent, CompuMark, MarkMonitor, and Techstreet. With CFN Insight, you can identify each customer touch point, assign a business owner who is responsible for improving the correct metrics and success of your touch points, and who can manage the workflow of changes and updates, improving your business. Overall CX.
Pros & Cons
When it comes to finding the right Digital Customer Experience (CX) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is CFN Insight, and as you may have guessed from the title, this review will tell you more about CFN Insight’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
CFN Insight Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
CFN Insight Cons
– Con : Not always the cheapest option : Digital Customer Experience (CX) Software average cost is $ 4 .
– Con : Custom integrations can come at a price.
CFN Insight Features
Here is the list of the main features of this computer software :
– Action Management
– Behavioral Analytics
– Collaboration Tools
– Communication Management
– Conversion Tracking
– Customer Accounts
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer History
– Customer Management
– Customer Profiles
– Customer Segmentation
– Dashboard
– Data Import/Export
– Data Visualization
– Feedback Management
– Health Score
– Multi-Channel Data Collection
– Negative Feedback Management
Main function & Pro Features
– Action Management
– Behavioral Analytics
– Collaboration Tools
– Communication Management
– Conversion Tracking
– Customer Accounts
– Customer Database
– Customer Engagement
– Customer Experience Management
– Customer History
– Customer Management
– Customer Profiles
– Customer Segmentation
– Dashboard
– Data Import/Export
– Data Visualization
– Feedback Management
– Health Score
– Multi-Channel Data Collection
– Negative Feedback Management
CFN Insight Integrations
CFN Insight may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
CFN Insight Pricing
The CFN Insight pricing plan starts from $ 99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
CFN Insight offers several pricing plans :
– Standard : $ 99,00 per user / per month
– Premium : –
– Enterprise Standard : –
– Enterprise Premium : –
– Premium : –
Standard | Premium | Enterprise Standard | Enterprise Premium | Premium |
$99,00 | – | – | – | – |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : Available
Free plan : No free plan
Freemium : No information
Starting price : $ 99,00
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
CFN Insight is a cloud-based Digital Customer Experience (CX) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
cfn-insight is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : Phone Support, Online Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use CFN Insight ?
This software package is tailored to business needs : Medium Company, Large Company, SME …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Public Administration, Shop Manager, Small Company …)
CFN Insight Screenshots & Images : UI, dashboard …
Videos
Video #1
Video #2
CFN Insight Reviews
Here is our opinion on CFN Insight : this is a great digital customer experience (cx) software to advise .
CFN Insight User Reviews & Ratings
Online and customer reviews of CFN Insight software are quite plentiful and overall very positive :
Overall rating : 5/5
Value for money : 3,4/5
Functionality : 2,9/5
Usefulness : 3/5
Ease of use : 3/5
User rating Excellent : 100%
User rating Very Good : 0%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks : 1977 followers on Twitter
Your Customer Review on CFN Insight
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend CFN Insight ? What is your likelihood to renew ?
FAQs
Why use a Digital Customer Experience (CX) Software ?
A customer experience management (CX) software is closely related to customer relationship management (CRM) software, as well as customer feedback and customer service solutions. Where CX software differs is its willingness to leverage customer insights to create actionable improvements in the customer journey. The software can track individual customer behavior and preferences, flag individual customers at risk of churn, leverage predictive analytics to anticipate behavior, and suggest more personalized experiences for a customer or customer segment. Customer experience (CX) management software analyzes user and customer behavior to improve the experience.
Main functions are : Predictive analytics, Survey management, Data analysis, Text analysis, Multi-channel, Closed loop / ticket office
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Digital Customer Experience (CX) Software Average Price : from $ 4,00 to $ 4,00 with an average price of $ 4,00 .
Company details
Developed by CLARIVATE, Inc.
HQ location : Colorado
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Engagement Software > Digital Customer Experience (CX) Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website : visit clarivate.com
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on CFN Insight is independent in order to highlight the strengths and weaknesses of this Digital Customer Experience (CX) Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
CFN Insight Alternatives
If you’re understanding the drawbacks and you’re looking for a CFN Insight alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Compare CFN Insight Pricing Against Competitors
Software | Starting Price | Billed | Free Trial |
CFN INSIGHT | $ | Per month / user | Yes |
IFTTT | $3 | Per month / user | No |
ONLINE CHECK WRITER | $1 | Per month / user | Yes |
SUPERMETRICS | $19 | Per month / user | Yes |
DRAG | $8 | Per month / user | No |
LOKALISE | $120 | Per month / user | Yes |
ONESAAS | $ | Per month / user | No |
ECANVASSER | $ | Per month / user | No |
MYPOS | $ | Per month / user | No |
VOICEA | $7,99 | Per month / user | No |
Top 10 Alternatives & Competitors to CFN Insight
– Lucky Orange
– UXPressia
– LiaCX
– Hotjar
– SatisMeter
You can also take a look at other business apps, like our orginio review and our myPresences review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Engagement Software to find out which one is right for your needs. Discover how these Digital Customer Experience (CX) Software compare to CFN Insight when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !