Aptean Respond
Aptean Respond : Reviews, Pricing, Features & AlternativesAptean Respond is a Customer Satisfaction Software. Review Aptean Respond : Overview & Pricing
Aptean Respond Overview : Features, Pricing, Reviews & Alternatives
Aptean Respond is a Customer Satisfaction Software intended for businesses. Let’s discover user reviews, features and prices of this business app.
Aptean Respond is listed as a Customer Satisfaction Software and Customer Management Software for companies and is used for Complaint Management …
Aptean Respond prices are available on demand .
Complaint management and customer experience software
What is Aptean Respond ?
Complaint management and customer experience software
Pros & Cons
When it comes to finding the right Customer Satisfaction tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.
One such familiar name in this arena is Aptean Respond, and as you may have guessed from the title, this review will tell you more about Aptean Respond’s pros and cons.
Weighing the pros & cons is essential before selecting this tool for your business and your team.
Aptean Respond Pros : Key Benefits
– SaaS platform
– Scalability and integration
– Frequent releases / updates
– High Compatibility
Aptean Respond Cons
– Con : Custom integrations can come at a price.
Aptean Respond Features
Here is the list of the main features of this computer software :
– Case Management
– Corrective and Preventive Actions (CAPA)
– Customer Complaint Tracking
– Feedback Management
– Forms Management
– Issue Tracking
– Quality Assurance
– Routing
– Self Service Portal
– Social Media Monitoring
– Survey/Poll Management
Main function & Pro Features
– Cloud Services
Aptean Respond Integrations
Aptean Respond may integrates with applications & plugins : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !
It also provides a powerful API toolkit that allows developers to build web services and exchange data.
Aptean Respond Pricing
The Aptean Respond pricing plan is available on request, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …
Aptean Respond offers several pricing plans :
– Free Trial : $ 0 per user / per month
– Start : Price on demand
– Professional : Price on demand
– Enterprise : Price on demand
– Premium : Price on demand
Free Trial | Start | Professional | Enterprise | Premium |
$0 | Price on demand | Price on demand | Price on demand | Price on demand |
Per month | Per month | Per month | Per month | Per month |
Per user | Per user | Per user | Per user | Per user |
Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.
Sign up for a trial and start using it right away !
Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.
Screenshot of the Vendor Pricing Page :
Pricing Details
Pricing Model : Subscription
Free trial : No information
Free plan : No information
Freemium : No information
Starting price : Prices can vary depending on your business needs.
Entry-level set up fee : No setup fee
The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.
Deployment & Setup
Aptean Respond is a cloud-based Customer Satisfaction platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).
aptean-respond is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.
It supports desktop operating systems (like Windows …).
Technical Details & Specifications
Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : –
Native Apps / Mobile Applications : –
GDPR compliance : No information
Supported languages
This application software supports the following languages : English …
Support & Training
Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, Knowledge Base, Phone Support …
Hotline : Yes
Training options : Documentation, In Person, Live Online, Webinars …
Industry & Customers
Who use Aptean Respond ?
This software package is tailored to business needs : Entrepreneur, Medium Company, Large Company …
This web-based application is recommended for trades : Professional …
This cloud software is used in the sectors : Services …
Customer References
Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …
Awards & Recognitions
No information .
Screenshots
This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Non Profit, Public Administration, Freelancer …)
Aptean Respond Screenshots & Images : UI, dashboard …
Videos
This video is no longer available
Aptean Respond Reviews
Here is our opinion on Aptean Respond : this is an easy-to-use customer satisfaction software to know .
Aptean Respond User Reviews & Ratings
Online and customer reviews of Aptean Respond software are quite plentiful and overall very positive :
Overall rating : 4,2/5
Value for money : 3,9/5
Functionality : 3,9/5
Usefulness : 3,9/5
Ease of use : 3,9/5
User rating Excellent : 10%
User rating Very Good : 80%
User rating Average : 10%
User rating Poor : 0%
User rating Terrible : 0%
Popularity on social networks :
Your Customer Review on Aptean Respond
What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …
Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend Aptean Respond ? What is your likelihood to renew ?
FAQs
Why use a Customer Satisfaction Software ?
Customer Satisfaction Software can improve business productivity.
Main functions are : High availability, Role-Based Access Control, integrations …
Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.
Company details
Developed by APTEAN RESPOND, Inc.
HQ location : USA
Founded :
Total revenue :
Industry : B2B SaaS company
Software Category : Customer Management Software > Customer Satisfaction Software
Schema : SoftwareApplication > BusinessApplication
Tags : …
Website :
About This Article
This page was composed and published by SaaS-Alternatives.
The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.
Our opinion on Aptean Respond is independent in order to highlight the strengths and weaknesses of this Customer Satisfaction Software. Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.
Aptean Respond Alternatives
If you’re understanding the drawbacks and you’re looking for a Aptean Respond alternative, there are more than 5 competitors listed on SaaS-Alternatives !
If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.
Top 10 Alternatives & Competitors to Aptean Respond
– NICE CXone
– Zendesk
– Zoho Desk
– Freshdesk
– HappyFox Help Desk
You can also take a look at other business apps, like our Capone review and our Compliance Genie review.
Comparison with Similar Software & Contenders
Take an in-depth look at popular Customer Management Software and Customer Satisfaction Software to find out which one is right for your needs. Discover how these Customer Satisfaction Software compare to Aptean Respond when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !