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4me : Reviews, Pricing, Features & Alternatives
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4me is an IT Service Management (ITSM). Price : $60 (free trial available). Review 4me : Overview & Pricing

9.6 Expert Score
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4me Overview : Features, Pricing, Reviews & Alternatives

4me is an IT Service Management (ITSM) intended for businesses. Let’s discover user reviews, features and prices of this business app.

4me is listed as a IT Service Management (ITSM) and IT Support for companies and is used for Data Center Management, Issue Tracking, IT Service, Help Desk …

4me price starts from $ 59,99 per user and per month (free trial available).

4Me is the first enterprise service management application designed specifically to support the Service Integration and Management (SIAM) approach.

What is 4me ?

4me is the first enterprise service management application designed specifically to support the service integration and management (SIAM) approach. It enables a company’s internal and external service providers to work together securely without having to create integrations. As these providers work together, 4me monitors the quality of service they provide in real time so that an effective service integrator role can be established.

The 4me service supports the following processes:

In addition to providing service desk analysts and support specialists with a fast and intuitive user interface that minimizes their administrative efforts, 4me also offers the following premium benefits:

Provider of a SaaS-based service management platform designed to help your organization’s internal and external service providers collaborate seamlessly. The company’s platform is specifically designed to support the Service Integration and Management (SIAM) approach to tracking service levels in real time, enabling customers to collaborate and deliver productive, profitable business while minimizing their administrative efforts.

4me is an IT service management software designed to support the service integration and management (SIAM) approach and allows internal and external service providers to collaborate while the software tracks service levels in real time. The platform enables organizations to offer online support to employees for all kinds of questions, problems or requests, collaborate with managed service providers and help desks, such as IT and human resources, to support essential business functions.

The software gives users visibility into the performance of all service providers, as well as links between services from different providers in a hierarchy designed to reflect how MSP services are combined with internal support. Additionally, the platform is designed to provide ITSM capabilities and non-IT services and continuously monitors and improves application transaction speeds.

Created for the most demanding companies in the world. Easy to set up, even for small service providers. 4me is the first enterprise service management application designed specifically to support the service integration and management (SIAM) approach. It allows a company’s internal and external service providers to collaborate while 4me tracks service levels. 4me also offers by far the world’s fastest response times and the most user-friendly interface. 4me combines ITSM capabilities with ESM and SIAM, enabling all internal departments such as IT, HR, and Facilities to work seamlessly with each other as well as external managed service providers.

4me Review

4me Review : Pros & Cons

Pros & Cons

When it comes to finding the right IT Service Management (ITSM) tools to manage your business, you have too many options – and they all come with their strengths and weaknesses.

One such familiar name in this arena is 4me, and as you may have guessed from the title, this review will tell you more about 4me’s pros and cons.

Weighing the pros & cons is essential before selecting this tool for your business and your team.

4me Pros : Key Benefits

– 4me enables large companies to collaborate with leading managed service providers such as Atos, Capgemini, Deloitte and DXC. Due to 4me’s pricing model, the same advanced service level management and collaboration features are also affordable for relatively small providers and start-ups.

– This allows companies to quickly onboard new providers and replace providers that are not performing well or are no longer needed. The result is that organizations using 4me can innovate faster, enabling them to accelerate their digital transformation initiatives, improving their competitive position.

– Scalability and integration

– Frequent releases / updates

– High Compatibility

4me Cons

– Con : Not always the cheapest option : IT Service Management (ITSM) average cost is $ 21,33 .
– Con : Custom integrations can come at a price.
 

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4me Features

Here is the list of the main features of this computer software :

– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Process Control
– Approval Workflow
– Archiving & Retention
– Asset Lifecycle Management
– Asset Tracking
– Assignment Management
– Audit Management
– Audit Trail
– Authentication
– Automated Routing
– Availability Management
– Calendar Management
– Call Center Management

Main function & Pro Features

– API
– Access Controls/Permissions
– Active Directory Integration
– Activity Dashboard
– Activity Tracking
– Alerts / Escalation
– Alerts/Notifications
– Approval Process Control
– Approval Workflow
– Archiving & Retention
– Asset Lifecycle Management
– Asset Tracking
– Assignment Management
– Audit Management
– Audit Trail
– Authentication
– Automated Routing
– Availability Management
– Calendar Management
– Call Center Management

4me Integrations

4me integrates with more than 25 applications & plugins like Bitium, ONEiO and Social Intents (…) : database connection, synchronize data, share files (…) to improve your workflow and increase your productivity !

It also provides a powerful API toolkit that allows developers to build web services and exchange data.

Top 20 4me integrations

– Slack
– Microsoft 365
– Gmail
– Google Analytics
– Jira
– Microsoft Teams
– Google Calendar
– Google Cloud Platform
– Facebook for Business
– Microsoft Azure
– Microsoft Power BI
– Twitter
– Okta
– Microsoft Outlook
– Google Ads
– SAP BusinessObjects Business Intelligence
– OneLogin
– ServiceNow
– BMC Helix ITSM
– TOPdesk

4me Pricing

The 4me pricing plan starts from $ 59,99 per month and per user, but this price is likely to change because different options are offered by the developer : number of licenses, additional functions, add-ons, bundles …

4me offers several pricing plans :

– Premium : $ 59,99 per user / per month
– Start : –
– Professional : –
– Enterprise : –
– Premium : –

Premium Start Professional Enterprise Premium
$59,99
Per month Per month Per month Per month Per month
Per user Per user Per user Per user Per user

 

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Save $$$ on SaaS and on-premise Software Subscriptions to help your create, grow and scale your business : annual billing usually is cheaper than monthly billing and you can expect 10% to 20% discount.

Sign up for a trial and start using it right away !

Free trials usually are time limited or feature limited but this is a good way to ensure it is the right option for your business before making a purchase.

Screenshot of the Vendor Pricing Page :

Software Pricing Plan

Software Pricing Plans

Pricing Details

Pricing Model : Subscription
Free trial : Available (No Credit Card Required)
Free plan : Yes, free version
Freemium : Freemium software
Starting price : $ 59,99
Entry-level set up fee : No setup fee

The pricing details were last updated this year from the vendor website or retrieved from publicly accessible pricing materials and may be different from actual. Please confirm pricing and deals with the vendor website before purchasing.

Deployment & Setup

4me is a cloud-based IT Service Management (ITSM) platform : its infrastructure is hosted in the United States (probably on AWS, Microsoft Azure or Google Cloud Platform).

4me is a SaaS (Software as a Service) / web application : a web browser on a computer is required for full functionality of features and manage dashboard.

It supports desktop operating systems (like Windows …) and mobile platforms (like Android and iOS).

There’s also native mobile apps for iPhone & iPads on Apple’s App Store and for smartphones & tablets on Google Play Store.

Technical Details & Specifications

Deployment : Cloud / SaaS
Desktop Operating Systems : Windows …
Mobile Platforms : Android / iOS – iPhone – iPad
Native Apps / Mobile Applications : iOS App & Android App
GDPR compliance : No information

Supported languages

This application software supports the following languages : English, German, Arabic, Chinese, Spanish, French, Italian, Japanese, Portuguese, Russian …

Support & Training

Any problem with this computer program ? The vendor offers the following customer service & support to help teams get the most out of their business application : 24/7 Live support, Chat, Email / Help Desk, FAQs / Forum, Knowledge Base, Phone Support …

Hotline : Yes

Training options : Documentation, In Person, Live Online, Videos, Webinars …

Industry & Customers

Who use 4me ?

This software package is tailored to business needs : Public Administration, Non Profit, Medium Company …

This web-based application is recommended for trades : Professional …

This cloud software is used in the sectors : Services …

Customer References

Testimonials & Customer References to decide if this is the right business software or service for your company : No reference …

Awards & Recognitions

No information .

Screenshots

This computer program has an ergonomic, intuitive and customizable user interface, which will improve team productivity and collaborative work within your company (Startup, Entrepreneur, Freelancer …)

4me Screenshots & Images : UI, dashboard …

4me Review

4me Business Software Pricing

4me Features

4me Features & Overview

4me Screenshot

4me Screenshot

Videos

Video #1

YouTube video

   

4me Reviews

Here is our opinion on 4me : this is a great it service management (itsm) to recommend .

4me User Reviews & Ratings

Online and customer reviews of 4me software are quite plentiful and overall very positive :

Overall rating : 4,8/5

Value for money : 4,9/5
Functionality : 4,5/5
Usefulness : 4,9/5
Ease of use : 4,9/5

User rating Excellent : 10%
User rating Very Good : 90%
User rating Average : 0%
User rating Poor : 0%
User rating Terrible : 0%

Popularity on social networks :

Your Customer Review on 4me

What is your opinion about this app ? Submit your review and tell us about your overall opinion : experience with this SaaS software, rating, ease of use, customer service, value for money, Pros & Cons …

Customer reviews and feedbacks play an increasingly important role in the business software buying process. You can provide in-depth review and share your buying advice / reviewer sentiment : what is your likelihood to recommend 4me ? What is your likelihood to renew ?
 

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FAQs

Why use a IT Service Management (ITSM) ?

IT service management software (ITSM) connects computers, phones, servers, networks, applications and online services together. IT Service Management (ITSM) software manages all of an organization’s IT services and helps reduce costs.

Main functions are : Help desk / service desk, IT Asset Management, Configuration Management, Service catalog management, License management, Network management

Main characteristics are : Software is available over the Internet, application is maintained by the vendor, license to the software may be subscription based or usage based.

IT Service Management (ITSM) Average Price : from $ 3,33 to $ 65,00 with an average price of $ 21,33 .

IT Service Management (ITSM) Review

IT Service Management (ITSM) Review

Company details

Developed by 4ME, Inc.
HQ location : Palo Alto
Founded in 2010 by Cor Winkler Prins
Total revenue : $2.4M

Industry : B2B SaaS company
Software Category : IT Management Software > IT Support > IT Service Management (ITSM)
Schema : SoftwareApplication > DeveloperApplication

Tags : …
Website : visit 4me.com

About This Article

This page was composed and published by SaaS-Alternatives.

The information (and product details) outlined above is provided for informational purposes only. Please Check the vendor’s website for more detailed information.

Our opinion on 4me is independent in order to highlight the strengths and weaknesses of this IT Service Management (ITSM). Our website is supported by our users. We sometimes earn affiliate commission when you click through the affiliate links on our website.

4me Alternatives

If you’re understanding the drawbacks and you’re looking for a 4me alternative, there are more than 11 competitors listed on SaaS-Alternatives !

If you’re in the market for a new software solution, the best approach is to narrow down your selection and then begin a free trial or request a demo.

 

Top 10 Alternatives & Competitors to 4me

– Canfigure
– Freshservice
– JIRA Service Management
– Issuetrak
– ChangeGear
– Jira Service Desk
– ServiceDesk Plus
– Datto RMM
– Freshservice
– ServiceNow

You can also take a look at other business apps, like our 9mCollab review and our Aptean Food & Beverage ERP JustFood Edition review.

Comparison with Similar Software & Contenders

Take an in-depth look at popular IT Management Software and IT Support to find out which one is right for your needs. Discover how these IT Service Management (ITSM) compare to 4me when it comes to features, ease of use, customer support and user reviews. Explore software, Compare options and alternatives, Read reviews and Find your solution !
 

Compare IT Service Management (ITSM)

 

9.6Expert Score
4me Review
4me is a great it service management (itsm) to recommend for your company or business.
Ease of use
9.6
Functionnality
9
Integrations
9.8
Customer support
9.8
Value for money
9.8
PROS
  • 4me enables large companies to collaborate with leading managed service providers such as Atos, Capgemini, Deloitte and DXC
CONS
  • Not always the cheapest option
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